Microsoft’s policy on this is slightly different
: “All sales of digital game products are final, but we understand that there may be good reasons.”
Recall that many players call the versions of Cyberpunk 2077 for consoles of the previous generation unplayable. The Digital Foundry these versions compared to the ports of big games on the Switch.
Players already have lowered the rating of the console versions on Metacritic, and in the description of the game on OpenCritic Now mention problems on PS4 and Xbox One.
At one time, critics received only copies of the game for the PC for review, but now reviews have begun to appear on the console versions. An IGN reviewer, for example, gave Cyberpunk 2077 only 4 points out of 10 on base PS4 and Xbox One. The main reason for this low rating was numerous technical problems.
The developers at CD Projekt RED have already promised to fix bugs and provide general improvements infrequent updates. Also, players are waiting for major updates. The first of them will be released in January and February.